Phishing Simulation and Testing

Training tells your team what phishing looks like. Phishing simulation shows you whether those lessons hold up when a convincing message lands in a busy inbox. Our safe, fully authorized simulations send realistic test emails to your employees, then measure how they respond.

We design every campaign around the tactics attackers actually use against small businesses, from fake invoices and shared-document alerts to password-reset lures, and tailor them to your industry and tools. You see who clicks, who enters credentials and, most importantly, who reports.

Every simulation is followed by clear results and supportive, blame-free coaching. The goal is never to catch people out. It is to build confident habits, shorten the time between a suspicious email and a report, and turn your employees into a strong line of defense.

Why phishing simulation matters

Phishing remains one of the most common ways attackers get a foothold in a business. A single convincing email can lead to a stolen password, a compromised mailbox or a fraudulent payment. Agencies including CISA and the FBI repeatedly warn organizations about phishing and business email compromise, and the FBI’s Internet Crime Complaint Center consistently ranks business email compromise among the costliest forms of cybercrime reported to it.

Training explains the threat. Simulation shows whether the lessons are working under real conditions, when people are busy, distracted and reading email on their phones. It gives you evidence instead of assumptions, and it gives your team safe practice before they face the real thing.

What simulations typically reveal

• Urgency works. Messages that create time pressure, such as an expiring password or an overdue invoice, are more likely to get clicks.
• Familiar brands lower people’s guard. Fake shared-document notices, delivery updates and software alerts look routine, so they get less scrutiny.
• High-risk roles are targeted differently. Finance and admin staff see payment-change requests that rely on trust rather than links.
• Mobile makes checking harder. Small screens hide sender addresses and link destinations.
• Reporting is unclear. Many employees spot a suspicious email but do not know how to report it, so they simply delete it and the warning never reaches anyone.
• Clicks are not the whole story. Entering a password on a fake page is far more serious than a click, and we measure both separately.

How we keep it non-technical and blame-free

Phishing tests done badly can damage trust. Employees who feel tricked or publicly shamed stop reporting mistakes, which is the opposite of what you want. We design every program to be supportive. Individual results are shared only with the leaders you designate, reports focus on department-level trends, and anyone who clicks sees a short, friendly explanation rather than a reprimand.

Our reports are written for business owners, not security specialists. You will see how your team performed, what the patterns mean and which two or three changes will make the biggest difference, whether that is a refresher on payment verification, a clearer reporting button or a tweak to your email filtering.

Safe, authorized and respectful

Every campaign is authorized in writing by your leadership before it starts, with agreed rules of engagement that define scope, timing and which scenarios are off limits. We coordinate with your IT provider so test emails are delivered without weakening your real defenses. Our simulated login pages never store real passwords.

We also avoid lures that cross the line, such as fake layoff notices, bonus announcements or health scares. Those may get clicks, but they erode trust and teach the wrong lesson. Realistic does not have to mean cruel.

Phishing simulation works best as part of an ongoing program alongside security awareness training. To learn more, read how to spot phishing emails and business email compromise and invoice fraud, or explore our self-paced Security Awareness for Everyone program.